You are here: Homepage > Privacy Policy

1.1 PERSONAL INFORMATION AND PRIVACY

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1.2 SIMPLY WIGS PRIVACY POLICY

As with all shopping / ecommerce websites, Simply Wigs collects ‘personal information’ from you when you shop at www.simplywigs.co.uk

This information helps us to make your shopping experience as easy and lovely as possible. Simply Wigs requires your ‘personal information’ to process your order, inform you of any delays, or out of stock items and to occasionally send you special offers and promotions

Simply Wigs may collect the below information from yourself:

  • Your name
  • Email address
  • Your name
  • Delivery address
  • Telephone number
  • Mobile number
  • If you are reclaiming VAT, the reason for your eligibility
  • Any other information that you choose to send to us
  • When you place orders with Simply Wigs, we also maintain your purchase order history & purchase order history correspondence (emails etc), to ensure that we are able to provide you with a comprehensive shopping experience with our company.
We use the latest secure server technology to ensure this information is protected to the highest standards.

When you enter your credit card details, you are automatically transferred to the internationally trusted Sage Pay portal. Sage Pay is Europe’s leading independent payment service provider (PSP) and is one of the most trusted & secure ways to process online payments. You can review Sage Pays privacy policy here.

We may also collect and use the following kinds of personal information: Traffic data, length of visit on SW site, geographical location, browser type, operating system, referral source, IP address, page views and website navigation paths. This data comes from your visit to our site, communication with our staff and may be used to improve the Simply Wigs shopping experience.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

1.3 SECURITY OF PERSONAL INFORMATION

Simply Wigs are committed to ensuring that your personal information is kept securely. We have put in place suitable technical, organisational and managerial procedures to safeguard the information we collect online.

Where needed a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

1.4 YOUR RIGHTS

You have the right to obtain access to your personal data. You can make a request by email to info@simplywigs.co.uk, or in writing to Simply Wigs Ltd. Unit 2a, 2b, 2c & 2d Spa Fields, Slaithwaite, Huddersfield, HD7 5BB

Your data will be provided on the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

In most cases Simply Wigs are able to provide a copy of the information free of charge. However, we may charge a reasonable administration fee when a request is unfounded or excessive.

Simply Wigs will provide the information to you within one month of your request. Simply Wigs may extend the time to respond by a further two months where requests are complex or numerous.

Where requests are obviously unfounded or excessive we can refuse to respond. In such cases, we will, within one month, explain why and will inform you of your right to complain and to pursue a legal remedy.

1.5 RETAINING YOUR INFORMATION

The personal information that Simply Wigs process for any purpose or purposes, shall not be kept for longer than is necessary for that purpose or those purposes. Simply Wigs will retain documents including electronic documents containing personal data to the extent that we are required to do so by law; or if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

1.6 UPDATING INFORMATION

Please let us know if the personal information that we hold about you needs to be corrected or updated. You can do this either by phone 01484 844557, or by contacting us at info@simplywigs.co.uk

1.7 MARKETING PERMISSIONS

When you first joined our simply wigs community and ordered online, you will have been asked to tick a checkbox, if you would like to receive emails containing newsletters & updates from Simply Wigs. Should you have originally ticked this, but have now changed your mind, please contact us on telephone 01484 844557, or at info@simplywigs.co.uk and we will remove you from our subscriber's list.

Your email address may be passed to a third party reviews site (reviews.co.uk), in order for them to send you an email giving you the opportunity to review your Simply Wigs experience. Should you wish to opt out of this review opportunity, please contact Simply Wigs at info@simplywigs.co.uk and we will remove your email address with immediate effect. To view the privacy policy of reviews.co.uk, please click here.

Simply Wigs may contact you with regards to goods or services, related to a previous sale, if we feel that you might be interested in the additional products.

1.8 DISCLOSING PERSONAL INFORMATION

Below are scenarios that we may disclose your personal information:

  • If we are required to do so, by law.
  • In connection with any ongoing or prospective legal proceedings
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • If our business assets are ever sold to, or purchased by another company.Our data records are part of our business.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary.

Information that you personally publish on our website, or submit for publication, such as product reviews, or comments on articles, may become available to others via the internet. We cannot prevent the use or misuse of such information by others.

Except as provided in this policy, we will not provide your personal information to third parties.

1.9 CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Simply Wigs Heroes | About | Delivery | Returns | FAQs | Price Match | Contact | Blog

Browse by Colour